Last modified: July 1, 2020
Davines North America, Inc. (“Company” or “We“) respect your privacy and are committed to protecting it through our compliance with this Policy (this “Policy”). This Policy describes the types of information we may collect from you or that you may provide when you visit the website https://us.davines.com/ (this “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This Website is intended for use by users located in the United States only and the laws of the United States shall apply to our collection of information on this Website and to Company’s use of such information. If you are accessing this Website from outside the United States, please be aware that the laws of the United States and other countries to which your information may be transferred may not provide a level of protection equivalent to the laws in your home country.
This Website is hosted by Shopify. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
This Policy does not extend to other websites or applications, including our affiliates’ respective country-specific pages intended for non-U.S. users.
This Policy applies to information we collect:
It does not apply to information collected by:
CHILDREN UNDER THE AGE OF 16
This Website is not intended for children under 16 years of age. No one under age 16 may provide any Personal Information to us on this Website or through any other platform. We do not knowingly collect Personal Information from children under 16. If you are under 16, do not use or provide any information on this Website or through any of its features, register on this Website, make any purchases through this Website, use any of the interactive or public comment features of the blog linked to this Website, interact with us on social media or other platforms, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received Personal Information (as defined below) from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at firstname.lastname@example.org.
INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT
We collect several types of information from and about users of this Website, including information:
We collect this information:
Information You Provide to Us
The information we collect may include:
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with this Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Click here https://www.shopify.com/legal/cookies for information on how you can opt out of behavioral tracking on this Website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.
The information we collect automatically is only statistical data and does not include Personal Information, but we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. This information helps us to improve this Website and to deliver a better and more personalized service, including by enabling us to:
The technologies we use for this automatic data collection may include:
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see how you can opt out of receiving targeted ads from members of the Network Advertising Initiative (”NAI”) on the NAI’s website. See also Choices About How We Use and Disclose Your Information.
HOW WE USE YOUR INFORMATION
We use information that we collect about you or that you provide to us, including any Personal Information:
DISCLOSURE OF YOUR INFORMATION
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose Personal Information that we collect or you provide as described in this Policy:
We may also disclose your Personal Information:
CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION
We strive to provide you with choices regarding the Personal Information you provide to us. We have created mechanisms to provide you with the following control over your information:
California residents may have additional rights and choices with respect to their Personal Information. Please see our Privacy Notice for California Residents for more information.
Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: email@example.com. However, please know we do not currently sell data triggering that statute's opt-out requirements.
ACCESSING AND CORRECTING YOUR INFORMATION
You can review and change your Personal Information by logging into your Davines account on this Website and visiting your account profile page.
California residents may have additional rights and choices with respect to their Personal Information. Please see Your California Privacy for more information.
YOUR CALIFORNIA PRIVACY RIGHTS
If you are a California resident, California law may provide you with additional rights regarding our use of your Personal Information. Please visit our privacy notice for California residents for more information.
We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of this Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of this Website like message boards. The information you share in public areas may be viewed by any user of this Website.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to this Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on this Website.
“TEXT AN EXPERT” SERVICE
In the event that you elect to use our “text an expert” service, we will also collect and store the Personal Information that you send to us via participation in that service, which may include information regarding your hair type, your hair goals, and photos of your hair, should you choose to share them, and similar information. If you have an account or order with us, we will connect it with your phone number in order to provide you with better customer care. This service is only available at the times communicated on our social media accounts as an additional way to offer customer care. Replies are not automated and are managed by our customer care team. We will not opt you in to any communication via text without your consent.
LINKS TO THIRD PARTY SITES AND SOCIAL LOGIN
This Website may from time to time contain links to and from the websites of our partner networks, advertisers, affiliates or social media sites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we are not responsible or liable for these policies. Please check these policies before you submit any Personal Information to these websites.
To ask questions about or comment on this Policy and our privacy practices, contact us at
Toll-free Phone Number: + 866-328-4637 during regular business hours (Monday through Friday, 9:00 am to 5:30 pm ET)
Postal Address: Davines North America, Inc., Attn: Customer Care, 50 W 23rd Street, PH suite, New York, NY 10010
Use our Salon Locator to find a Davines salon near you.
Free shipping on orders of $75 or more
Choose two free samples with every order.
Pay via credit card or PayPal